Privacy Policy

Chaya Media Company is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information from consumers who visit our website or interact with our firm online. This policy applies only to information collected through this website and does not address information obtained offline.

If you have questions about this Privacy Policy, please contact us using the information provided below.

1. Information We Collect

A. Information You Provide Directly

When you use our website to communicate with us, we may collect:

• Contact information such as your name, email address, phone number, and mailing address
• Case-related information provided through contact forms, chat features, email links, or phone calls
• Mobile phone numbers when you opt-in to receive text messages
• Any other information you choose to provide when communicating with us

Note: While you may browse public areas of our website anonymously, you will not remain anonymous when submitting forms, using chat features, sending emails, or providing personally identifiable information.

B. Information Collected Automatically

Cookies

We use cookies (small text files stored on your computer) to:

• Track how many times you or devices within your network visit our website
• Monitor which pages you access and how often
• Remember homepage customization preferences

You may disable cookies through your browser settings; however, doing so may limit certain website functionality.

IP Addresses

• Administer our website
• Determine the number of unique visitors
• Gather demographic data

Information submitted through the website may be associated with your IP address and used to identify you on future visits and personalize your experience.

Usage Data

• Pages visited and time spent on each page
• Referring websites
• Browser type and device information
• Date and time of visits

2. How We Use Your Information

Legal Services & Communication

• Respond to inquiries and provide legal consultation
• Evaluate potential cases
• Communicate regarding legal matters
• Send appointment reminders and case updates
• Provide requested legal services

Website Improvement & Analytics

• Analyze website traffic and behavior
• Improve website design, content, and functionality
• Evaluate page and feature performance
• Prepare reports on website activity

Mobile & Text Messaging

• Send case-related updates via text message (opt-in only)
• Message frequency varies; message and data rates may apply
• You may opt-out at any time by replying STOP

Internal Business Purposes

• Maintain communication records
• Comply with legal obligations
• Protect legal rights and prevent fraud

3. How We Share Your Information

Third-Party Service Providers

We may share non-personally identifiable information with:

• Website hosting providers
• Website designers and developers
• Analytics services

These providers access information only to perform services on our behalf and are required to safeguard your information.

With Your Consent

We do not sell or disclose personally identifiable information without your express consent, except as described in this policy.

As Required by Law

• Comply with legal obligations or court orders
• Protect rights, property, or safety
• Enforce website terms of use

No Third-Party Marketing

• No sale of personal information
• No third-party marketing or promotional sharing
• No sharing of mobile numbers or SMS opt-in data
• Text messaging consent data is never shared

4. Data Security

We take reasonable measures to protect your information; however:

• No internet transmission is fully secure
• Email communications may not be private
• We cannot guarantee absolute security

5. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies.

6. Children's Privacy

We do not knowingly collect information from children under 13. If such information is discovered, it will be deleted promptly.

7. Data Storage Location

All information collected is processed and stored on servers located in the United States.

8. Your Choices

• Disable cookies via browser settings
• Opt-out of text messages by replying STOP
• Request email opt-out by contacting us
• Request access or correction of personal information

9. Changes to This Privacy Policy

Updates may be made periodically for legal or operational reasons. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us